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How do I access my Opolis E-Mails?

You access your Opolis E-Mails via the Opolis Mail Client, a small software package which you either have already saved on your PC, have wi...

Opolis seems to be running slow

When logging into Opolis - after having submitted my personal Opolis Log In Name and my personal Opolis Password - Opolis seems to be runni...

How do I look for other Opolis Users and fill my Public Address Book with contacts?

When you have newly set up your Opolis E-Mail Account, then your Public Address Book will be empty ... ... But, of course, you now...

I cant find my Opolis Mail Client any more

You may have forgotten where you have stored your Opolis Mail Client or travel in remote areas without having your laptop with you and want...

How do I receive Opolis E-Mails?

When accessing Opolis via the Opolis Mail Client the Opolis Post Office window opens automatically and the standard setup shows all the rec...

How do I decide what the Recipient is allowed to do with my Opolis E-Mails?

When writing an Opolis E-Mail you will find four ticker boxed in the New Message window: Copy, Print, Forward and Reply. By adding a ticker...

How do I delay an Opolis E-Mail or fix a certain end-date maturity?

In general Opolis E-Mails are immediately available to the authorised Recipient upon pressing the button Send. However, you may also decide...

How do I pull back (retrieve) accidentially sent Opolis E-Mails?

It may happen that you - for example, accidentially - send an Opolis E-Mail to a Recipient and then want to pull back (i.e. retrieve) that ...

How do I track my Opolis E-Mails?

Opolis allows you to live monitor all your sent Opolis E-Mails and see what the Recipient has actually done with the message: When he safel...

How do I organise and manage my Opolis E-Mails?

You can organise and manage your Opolis E-Mails in many different ways: To start with, you can quickly filter your Opolis E-Mails ...

Can Opolis E-Mails get lost or be deleted?

No. Opolis E-Mails and their attachments are immedietaly and safely stored the moment you press the button Send and at the same instance re...

Does Opolis operate off-line?

No, Opolis does not operate off-line. All Opolis E-Mails and attached information are stored and archived in encrypted mode - and, hence, a...

How am I alerted about new versions of Opolis?

Opolis as a service is regularly improved and updated. In order to update your current version of Opolis you do not need to do anything, as...

Does Opolis support multi-media inserts in the main text field area when sending and receiving messages?

No, at the current stage Opolis does not support graphics inserts and content in the main text field of an Opolis E-Mail. Therefore, we adv...

How do I set up an Opolis E-Mail Account?

The simplest way to set up an Opolis Secure E-Mail Account is via the Opolis website (www.opolis.eu) and clicking the Create Account button...

Are there any pre-conditions to set up an Opolis E-Mail Account?

Opolis runs on Windows (XP, Vista and 7) and Apple's OS X operating system (10.5, 10.6). All you need to do is to walk through step-by-step...

Why are free E-Mail Addresses not allowed as identification?

In general all valid personal E-Mail Addresses are allowed except E-Mail Addresses from free E-Mail providers, such as Yahoo, Gmail or Hotm...

Where do I best store the Opolis Mail Client when downloading?

We would recommend that you best store your Opolis Mail Client at a place which you remember easily. (Having said this, even if you forgot ...

My virus protection software or firewall issues a warning when downloading the Opolis Mail Client

It is quite common that your virus protection programme or firewall will issue a warning when downloading and executing the Opolis Mail Cli...

I have not received any mail during the Setup Procedure?

Opolis will immediately send an E-Mail with the Mail Code - alas: the Setup Log In Name, an alpha-numercial combination - to the personal v...