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I have not received any mail during the Setup Procedure?

Opolis will immediately send an E-Mail with the Mail Code - alas: the Setup Log In Name, an alpha-numercial combination - to the personal v...

My virus protection software or firewall issues a warning when downloading the Opolis Mail Client

It is quite common that your virus protection programme or firewall will issue a warning when downloading and executing the Opolis Mail Cli...

Opolis seems to be running slow

When logging into Opolis - after having submitted my personal Opolis Log In Name and my personal Opolis Password - Opolis seems to be runni...

Setting up an Opolis E-Mail Account

How do I set up an Opolis E-Mail Account? Are there any pre-conditions to set up an Opolis E-Mail Account? Why are free E-Mail ...

The Download process of the Opolis Mail Client seems to have got stuck

In very rare cases we have observed that the download process of the Opolis Mail Client gets stuck. Despite the fact that Opolis has been t...

What happens if I forget my personal Opolis Password?

Please note that in the case you have forgotten your personal Opolis Password you will not be able to access Opolis and your Opolis E-Mails...

What happens if I test-send an Opolis E-Mail to myself?

Especially when having only just set up your Opolis E-Mail Account, you may want to "test" Opolis by just starting to send an Opolis E-Mail to yourse...

What shall I do when I have closed the Opolis website during the Setup Procedure?

If you have interrupted the Setup Process before verifying your personal E-Mail Address then you best start with the procedure again at the...

What shall I do when the Setup Procedure was interrupted?

If you have interrupted the Setup Process before verifying your personal E-Mail Address then you best start with the procedure again at the...

Where do I best store the Opolis Mail Client when downloading?

We would recommend that you best store your Opolis Mail Client at a place which you remember easily. (Having said this, even if you forgot ...

Why are free E-Mail Addresses not allowed as identification?

In general all valid personal E-Mail Addresses are allowed except E-Mail Addresses from free E-Mail providers, such as Yahoo, Gmail or Hotm...

Working with Opolis

Can I send Opolis Emails to individuals who are not Opolis Users? How do I access my Opolis E-Mails? I cant find my Opolis Mail Clien...