Opolis Q & A

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    What are the most common issues with standard E-Mail?: 13

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    A typical E-Mail message - sent via a standard E-Mail application - is no more secure than a postcard sent through the public postal system

    • Messages sent via standard E-Mail applications are not encrypted and therefore not secure
    • Therefore, by using a standard E-Mail application the sender of an E-Mail has to trust the recipient that the message will not be manipulated, misused or forwarded to individuals who should have never received the message

    • Did my message get lost on the way to the recipient?
      • Whilst with most E-Mail applications a sender can only suspect that a message got lost on the path to the recipient - via many interim servers -, after the recipient has actually told or confirmed to the sender that "... your message actually never arrived here ..." - which then may or may not be true ...
      • ... Opolis E-Mails and their attachments are immediately and safely stored the moment you press the button Send and at the same instance readily available for the recipient as well. And, Opolis allows the sender to monitor whether the recipient has safely received a message by pressing the button Message Status
    • Has the recipient safely received my message?
      • Whilst with most E-Mail applications a sender will either never receive a confirmation despite a receipt request or get a failure notification only after hours, in particular if several servers are involved
      • … Opolis allows the sender to monitor whether the recipient has safely received a message by pressing the button Message Status
    • Must the recipient have seen that my message arrived?
      • Whilst with most E-Mail applications a sender will never really know if or when the recipient must actually have seen that a message has arrived …
      • … Opolis allows the sender to monitor whether the recipient has actually seen that a message has arrived by pressing the button Message Status
    • Has the recipient opened my message?
      • Whilst with most E-Mail applications a sender will either never receive a confirmation that the recipient has opened the message despite a request, in particular if several servers are involved …
      • … Opolis allows the sender to monitor whether the recipient has opened a message by pressing the button Message Status
    • Has my message been treated as private and confidential?
      • Whilst with most E-Mail applications a sender will have to entirely rely on the integrity of the recipient in regards to treat the content of a message as private and confidential …
      • … Opolis allows the sender to decide what the recipient can actually do with the sent Opolis E-Mail: The sender can decide that the content may – for example - not be copied, printed or forwarded
    • Was the content of my message amended or manipulated?
      • Whilst with most E-Mail applications a recipient of a message will be able to amend and – hence – manipulate content of and related information to a message …
      • … Opolis does neither allow the recipient to amend or manipulate the original content of an Opolis E-Mail nor to manipulate any information related to the message, such as traffic flow data
    • To whom did the recipient forward my message?
      • Whilst with most E-Mail applications a sender will have to entirely rely on the integrity of the recipient in regards to whom a message is forwarded to …
      • … Opolis allows the sender to decide whether an Opolis E-Mail may be forwarded to another Opolis User and the sender is able to monitor to whom the message has actually be forwarded by pressing the button Message Status. Further, the original sender can also monitor what the recipient of the message and any party the message was forwarded to actually has done with it
    • Can I pull back my (accidentally sent) message?
      • Whilst with most E-Mail applications despite request a message will not be physically pulled back and deleted, in particular if several servers are involved …
      • … Opolis allows to pull back and delete Opolis E-Mail as long as the recipient has not yet opened that message
    • Can I limit the validity of my message?
      • Whilst with most E-Mail applications despite request a message will not be physically pulled back and deleted with expiry of the defined time limit, in particular if several servers are involved …
      • … Opolis automatically pulls back and deletes an Opolis E-Mail with expiry of the defined time limit, if the recipient has not yet opened that message. If it had already been opened then no more transactions in regards to this Opolis E-Mail will be possible
    • Can I send my message at a set point of time?
      • Whilst with most E-Mail applications despite request a message will not be physically sent with delay at the defined point of time, but instead with the reboot of the PC …
      • … Opolis automatically sends an Opolis E-Mail with delay at the defined point of time
    • How can I recover a message which I have - accidentally - erased?
      • Whilst with most E-Mail applications a message - once deleted from the trash box - will be erased from the PC and / or the web-based access tool of an internet service provider…
      • ... with Opolis messages will not get erased or lost. Opolis E-Mails will always be archived, even in the Trash box, from where they can can be pulled back together with attached documents any time they are needed again. Hence, Opolis E-Mails can always be accessed or recovered again
    • Is there a file size transfer limit when sending or receiving a message?
      • Whilst most E-Mail applications will have a transfer limit once the file size exceeds 10-15MB ...
      • ... Opolis allows unlimited file size transfers
    • Can I access my messages and documents remote, if I have no access to my PC?
      • Whilst with most E-Mail applications download messages and documents right on your PC, they usually access service providers which also offer a web-based access to (new, not yet downloaded) messages in the course of which data and information will be temporarily or permanently stored on the host PC ….
      • … Opolis with all (!) - and not only part of - your Opolis E-Mails and documents is accessed via the Opolis Mail Client which can be run on your or any host PC anywhere in the world via the Opolis Mail Client. Even if you do not have the Opolis Mail Client at hand, you can always easily download it from the Opolis website and even run Opolis in remote mode. The Opolis Mail Client ensures that only encrypted information is transferred which can only be read by the authorised user and - hence - no identifiable traces are left on the host PC
    • How can I avoid spam mails?
      • Whilst with most E-Mail applications offer a filter to avoid spam, recipients will still receive a substantial amount of spam mails every day …
      • … Opolis requires identification of Opolis Users through their private E-Mail Address. This authentification procedure will substantially decrease, if not even eliminate, spam messages
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