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Can I send Opolis Emails to individuals who are not Opolis Users

In principle, Opolis with all its features can only be used by Opolis Users. You can, however, also send Opolis Emails to individuals who do not yet ...

Working with Opolis

Can I send Opolis Emails to individuals who are not Opolis Users? How do I access my Opolis E-Mails? I cant find my Opolis Mail Clien...

I have lost my Password - get me my Account back

Please note that in the case you have forgotten your personal Opolis Password you will not be able to access Opolis and your Opolis E-Mails...

What happens if I forget my personal Opolis Password?

Please note that in the case you have forgotten your personal Opolis Password you will not be able to access Opolis and your Opolis E-Mails...

How do I invite new Users to Opolis?

Inviting new users to Opolis is fairly easy: Click on Invitation in the tool bar on top of the Opolis Post Office Window and select Issue a...

What happens if I test-send an Opolis E-Mail to myself?

Especially when having only just set up your Opolis E-Mail Account, you may want to "test" Opolis by just starting to send an Opolis E-Mail to yourse...

How do I send Opolis E-Mails?

You just press the New Message button upon which a New Message window opens automatically. The minimum you need to fill in before sending a...

The Download process of the Opolis Mail Client seems to have got stuck

In very rare cases we have observed that the download process of the Opolis Mail Client gets stuck. Despite the fact that Opolis has been t...

Setting up an Opolis E-Mail Account

How do I set up an Opolis E-Mail Account? Are there any pre-conditions to set up an Opolis E-Mail Account? Why are free E-Mail ...

What shall I do when I have closed the Opolis website during the Setup Procedure?

If you have interrupted the Setup Process before verifying your personal E-Mail Address then you best start with the procedure again at the...

What shall I do when the Setup Procedure was interrupted?

If you have interrupted the Setup Process before verifying your personal E-Mail Address then you best start with the procedure again at the...

I have entered the Setup Log In Name and the Setup Password, but cannot proceed

Only once - in the course of the Setup Procedure - you will have to submit the Setup Log In Name (the Mail Code) and the Setup Password (th...

I have not received any mail during the Setup Procedure?

Opolis will immediately send an E-Mail with the Mail Code - alas: the Setup Log In Name, an alpha-numercial combination - to the personal v...

My virus protection software or firewall issues a warning when downloading the Opolis Mail Client

It is quite common that your virus protection programme or firewall will issue a warning when downloading and executing the Opolis Mail Cli...

Where do I best store the Opolis Mail Client when downloading?

We would recommend that you best store your Opolis Mail Client at a place which you remember easily. (Having said this, even if you forgot ...

Why are free E-Mail Addresses not allowed as identification?

In general all valid personal E-Mail Addresses are allowed except E-Mail Addresses from free E-Mail providers, such as Yahoo, Gmail or Hotm...

Are there any pre-conditions to set up an Opolis E-Mail Account?

Opolis runs on Windows (XP, Vista and 7) and Apple's OS X operating system (10.5, 10.6). All you need to do is to walk through step-by-step...

How do I set up an Opolis E-Mail Account?

The simplest way to set up an Opolis Secure E-Mail Account is via the Opolis website (www.opolis.eu) and clicking the Create Account button...

Does Opolis support multi-media inserts in the main text field area when sending and receiving messages?

No, at the current stage Opolis does not support graphics inserts and content in the main text field of an Opolis E-Mail. Therefore, we adv...

How am I alerted about new versions of Opolis?

Opolis as a service is regularly improved and updated. In order to update your current version of Opolis you do not need to do anything, as...