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Are there any pre-conditions to set up an Opolis E-Mail Account?

Opolis runs on Windows (XP, Vista and 7) and Apple's OS X operating system (10.5, 10.6). All you need to do is to walk through step-by-step...

Can I send Opolis Emails to individuals who are not Opolis Users

In principle, Opolis with all its features can only be used by Opolis Users. You can, however, also send Opolis Emails to individuals who do not yet ...

Can Opolis E-Mails get lost or be deleted?

No. Opolis E-Mails and their attachments are immedietaly and safely stored the moment you press the button Send and at the same instance re...

Does Opolis operate off-line?

No, Opolis does not operate off-line. All Opolis E-Mails and attached information are stored and archived in encrypted mode - and, hence, a...

Does Opolis support multi-media inserts in the main text field area when sending and receiving messages?

No, at the current stage Opolis does not support graphics inserts and content in the main text field of an Opolis E-Mail. Therefore, we adv...

How am I alerted about new versions of Opolis?

Opolis as a service is regularly improved and updated. In order to update your current version of Opolis you do not need to do anything, as...

How do I access my Opolis E-Mails?

You access your Opolis E-Mails via the Opolis Mail Client, a small software package which you either have already saved on your PC, have wi...

How do I decide what the Recipient is allowed to do with my Opolis E-Mails?

When writing an Opolis E-Mail you will find four ticker boxed in the New Message window: Copy, Print, Forward and Reply. By adding a ticker...

How do I delay an Opolis E-Mail or fix a certain end-date maturity?

In general Opolis E-Mails are immediately available to the authorised Recipient upon pressing the button Send. However, you may also decide...

How do I invite new Users to Opolis?

Inviting new users to Opolis is fairly easy: Click on Invitation in the tool bar on top of the Opolis Post Office Window and select Issue a...

How do I look for other Opolis Users and fill my Public Address Book with contacts?

When you have newly set up your Opolis E-Mail Account, then your Public Address Book will be empty ... ... But, of course, you now...

How do I organise and manage my Opolis E-Mails?

You can organise and manage your Opolis E-Mails in many different ways: To start with, you can quickly filter your Opolis E-Mails ...

How do I pull back (retrieve) accidentially sent Opolis E-Mails?

It may happen that you - for example, accidentially - send an Opolis E-Mail to a Recipient and then want to pull back (i.e. retrieve) that ...

How do I receive Opolis E-Mails?

When accessing Opolis via the Opolis Mail Client the Opolis Post Office window opens automatically and the standard setup shows all the rec...

How do I send Opolis E-Mails?

You just press the New Message button upon which a New Message window opens automatically. The minimum you need to fill in before sending a...

How do I set up an Opolis E-Mail Account?

The simplest way to set up an Opolis Secure E-Mail Account is via the Opolis website (www.opolis.eu) and clicking the Create Account button...

How do I track my Opolis E-Mails?

Opolis allows you to live monitor all your sent Opolis E-Mails and see what the Recipient has actually done with the message: When he safel...

I cant find my Opolis Mail Client any more

You may have forgotten where you have stored your Opolis Mail Client or travel in remote areas without having your laptop with you and want...

I have entered the Setup Log In Name and the Setup Password, but cannot proceed

Only once - in the course of the Setup Procedure - you will have to submit the Setup Log In Name (the Mail Code) and the Setup Password (th...

I have lost my Password - get me my Account back

Please note that in the case you have forgotten your personal Opolis Password you will not be able to access Opolis and your Opolis E-Mails...